Starts February 2027 · Live workshops and online

A friendly, practical course for anyone who uses a phone, tablet or computer. Learn to recognise online scams, spot fake emails and calls, understand AI voice and video fakes, and know exactly what to do if something feels wrong. Large text, plain language, real examples.

Syllabus

1. The world has changed: how scams moved from letters to AI, why anyone can be targeted, and three golden rules.
2. Fake emails, calls and websites: phishing, reading an email address, spotting fake websites and phone scams.
3. AI fakes: voices and faces: voice cloning, deepfake videos, romance scams and a family code word.
4. When something feels wrong: the Stop, Check, Call method, a step-by-step action plan, who to call, and talking to family.

Try the 5-minute scam-spotting quiz →

Modules

Module 1: The World Has Changed

Lessons

• How Scams Have Changed: From Letters to AI Preview
• Why Anyone Can Be Targeted (It’s Not About Being Stupid)
• The Three Golden Rules (Print and Keep)
• Checklist: How Am I Protecting Myself Today?

Module 2: Fake Emails Calls and Websites

Lessons

• What Is Phishing? With Examples You Can Spot
• How to Read an Email Address: The Real Trick
• Fake Websites: 5 Signs to Spot in 30 Seconds
• Vishing: When the Phone Call Is Fake
• Checklist: Before You Click

Module 3: AI Fakes Voices and Faces

Lessons

• What AI Fakes Are: Plain Language Explanation
• AI Voice Cloning: How to Verify It’s Really Them
• Deepfake Videos: What to Look For
• Romance Scams and Fake Profiles
• The Secret Code Word Method: Your Family Safety Plan

Module 4: What To Do When Something Feels Wrong

Lessons

• The STOP CHECK CALL Method
• I Think I Have Been Scammed: Step-by-Step Action Plan
• Who to Call: Fraud Reporting Contacts
• Talking to Family About Online Safety
• Your Personal Safety Plan: Final Checklist